Terms & Conditions
1. Introduction Welcome to Novaray. By accessing our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree to these terms, please do not use our website.
2. Products and Pricing
Condition: We offer both new and refurbished/reconditioned medical equipment. All refurbished equipment is fully tested and guaranteed to perform at manufacturer specifications.
Pricing: All prices are subject to change without prior notice. We reserve the right to correct any pricing errors on the website.
Intended Use: The medical equipment sold on this site is intended for use by qualified healthcare professionals, clinics, hospitals, and authorized technicians.
3. Orders and Payments
By placing an order, you confirm that you are legally authorized to purchase medical equipment in your jurisdiction.
We accept various payment methods as indicated at checkout. Orders will only be processed and shipped once full payment, or an agreed-upon financing arrangement, has been cleared.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.
4. Shipping and Delivery Please refer to our Delivery Information page for detailed shipping policies. Novaray is not responsible for delays caused by customs clearance, extreme weather, or third-party logistics errors.
5. Warranties and Returns
Warranty: We stand behind our products. Equipment comes with a specified warranty period (e.g., [insert warranty period, e.g., 90 days, 1 year]), which covers defects in materials and workmanship under normal use.
Returns: Returns must be authorized by Novaray within [insert days, e.g., 14 days] of receipt. Items must be returned in their original packaging and condition. A restocking fee of [insert percentage, e.g., 15%] may apply to returns not related to equipment failure.
6. Limitation of Liability Novaray shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the equipment purchased from us. It is the buyer's responsibility to ensure that the equipment is operated safely and by trained personnel.
7. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Your Country/State].
8. Contact Information For any questions regarding these terms, please contact us at:
Email:
Phone: