1. Introduction Welcome to Novaray. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you place an order.

• Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our website (collected via cookies).

3. How We Use Your Information The information we collect is used to:

• Process and fulfill your orders, including sending emails to confirm your order status and shipment.

• Provide customer support and respond to your inquiries.

• Improve our website, product offerings, and customer service.

• Send promotional emails or updates regarding our products (you may opt-out at any time).

4. Information Sharing and Disclosure We do not sell, trade, or rent your personal information to others. We only share your data with trusted third parties necessary to operate our business, such as:

• Logistics Partners: Shipping carriers (e.g., DHL, FedEx) to deliver your equipment.

• Payment Processors: Secure gateways to handle your payment transactions.

• Legal Requirements: If required by law or to protect our legal rights.

5. Data Security We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. Sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

6. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: 

• Phone: